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DFU Free 2-Year Product Warranty
Every DFU (Direct from UK) product is designed to last – and we back that up with a warranty that goes further.
From heaters, garden power tools and furniture to DIY tools, the majority of our range includes a free 2-year warranty as standard, giving you complete peace of mind from the moment your order arrives.
✅No registration required
✅Automatically applied
✅Free as standard
Direct from UK (DFU) Warranty Details
| Product Category | Warranty Period | Notes |
| Most DFU products | 2 years (standard) | Automatically applied – no registration required. |
| DFU monitor mounts | 5 years | Long-term coverage for everyday use |
| DFU HDPE garden Adirondack chairs & furniture | 5 years | Durable outdoor furniture warranty |
2-Year Warranty – Most Items
Most DFU products are protected by our 2-year warranty, covering you against manufacturing faults and defects. It’s our way of ensuring you can buy with confidence, knowing that if something isn’t right, we’ll put it right.
5-Year Warranty – HDPE Adirondack Chairs
Outdoor living should be effortless. Our Westport HDPE Garden Furniture and accessories are designed to withstand the elements, and we reinforce that with a 5-year warranty. Durable materials, long-lasting design, and reassurance built in.
WARRANTY FINE PRINT
What’s covered
Your DFU warranty protects you against manufacturing defects and faults in materials or workmanship under normal household use. If a product develops an issue during the warranty period, we’ll repair, replace, or refund it at our discretion.
What’s not covered
Our warranty doesn’t cover general wear and tear, accidental damage, misuse, or neglect. It also doesn’t apply to consumable parts (such as batteries, filters, or bulbs) unless they are found to be faulty at the time of delivery.
How to claim
To make a claim, you’ll need proof of purchase (such as your order confirmation or receipt). Simply contact our Customer Service team with details of the fault, and we’ll guide you through the process.
Exclusions
This warranty is non-transferable and applies only to products purchased directly from directfromuk.co.uk. Any modifications or repairs carried out by third parties may void your warranty.
Your statutory rights
This warranty is provided in addition to your statutory rights as a consumer, which remain unaffected.
SKU LEVEL DETAILS
Free 25 Year Warranty on all DFU TV Brackets.
SKU's: 3000296.2, 3000245, 3005022, 3005006.2, 3000295.2, 3005060.1, 3000473.1, 3005004, 3000817, 3005091, 3000487.1, 3000908, 3005092.1 & 3000115.
Free 5 year Warranty on selected DFU HDPE Garden Furniture.
SKU's: 2500895, 2500920, 2500896, 2500921, 2500897, 2500922, 2500898, 2500899, 2500900, 2500925, 2500902, 2501036, 2501035, 2501017, 2501019, 2501018, 2501021 & 2501020.
Free 5 Year Warranty on all Monitor Mounts.
SKU's: 3000914, 3005115, 3000241.1, 3000915, 3005116, 3005117, 3000484.1, 3000112, 3000114, 3000243.1, 3000475.1, 3000474.1 & 3000113.
Free 3 year warranty on 1800W Artificial Grass Brush & 3-in-1 Leaf Blower With Mulcher.
SKU's: 3500326 & 2500105.1.